Custom Website Strategy & Design

A strategic website built for business growth.

Most websites are designed around a look; this one starts with strategy. Before anything is designed, we work through what your business needs the website to do, then build the site structure, search strategies, content, design around that.

Investment: Custom quote, starting from $5,000 CAD

Is this right for you?

This service is for you if:

  • You want more than a nice design. You want a website crafted specifically to reflect your business’s strengths, differentiation, and brand qualities, helping you attract aligned clients and grow your business.

  • You want your website built with SEO and online visibility in mind from the ground up—not treated as an afterthought.

  • You don't have finalized content or structure yet, and want expert guidance to develop it.

  • You want to understand the strategy for your website before jumping into design.

  • You want to be involved in shaping the website throughout the process, rather than simply reviewing it and providing feedback after it’s been developed.


What's included

Website strategy

Before we discuss anything about design, we:

  • Understand your business, industry, competitors, and different client profiles

  • Connect business priorities and opportunities to the website plan

  • Determine how the website should communicate through structures, content, and user interactions

Content and copywriting

We develop content that communicate your business accurately and attract aligned clients.

  • Page-by-page content writing from original ideas, not copying competitors or using AI

  • On-page SEO built into the writing process

  • Clear, concise writing that makes complex ideas easy to understand

Custom Squarespace design

We develop a fully custom-designed website.

  • Website style guide (colors, typography, spacing, icons, distinctive elements…)

  • Custom page layouts

  • Responsive desktop and mobile design

  • Custom functions and integrations as required

Collaborative process

  • You'll be engaged at every stage for collaboration and feedback

  • Online video meetings for collaboration, emails for simple communications

  • Two rounds of website revisions

Launch preparation

We check your site carefully before launch:

  • Function and links testing

  • SEO and loading speed checks

  • Final design refinements

  • Optional pre-launch customer feedback

Post-launch

Quality guarantee: If you find an error in our design or technical work, we’ll fix it at no additional cost.

First-year review & update: At the 4- and 12-month marks, we review customer responses and analytics, and make refinement updates if necessary. 

Available add-ons

Depending on your needs, this service may also include:

  • Brand visual identity — We can design or update your logo and brand visual guidelines, including colours, typography and templates.

  • Email system — We can set up your professional email address with proper security settings, reducing the risk of phishing and spoofing.

  • Ongoing website management — If you don’t want to manage your website after launch, we offer different levels of ongoing support to suit your needs and budget.

Example project: Reposition business value

Before
After
BEFORE AFTER

A website can become outdated even while it still looks good and generates leads. That's what makes it dangerous — you don't notice when it's time for a change. An outdated website doesn't just reflect old practices: it actively reproduces old outcomes, keeping a business stuck at a stage it has already outgrown.

Three years after we built an effective website for Rise Digital, they returned asking to add a new service page.

Since the website was still attracting leads, they didn't think it needed to change. But through conversation, we found the website no longer matched the direction their business was heading. The real work wasn't adding a page — it was rebuilding the site's strategy, structure, and messaging to reposition Rise Digital for what it is becoming, so it can start attracting the kind of clients who can grow alongside their new business model.

Our work:

  • Rewrote copy to shift focus from services (company-centered) to outcome transformation (client-centered).

  • Communicated Rise Digital’s ongoing partnership model in contrast with the break-fix support model that is the industry norm.

  • Showed clients why doing nothing isn’t actually a free alternative, despite having no visible cost.

  • Adapted the website style to accommodate the new copy density by choosing space-efficient fonts and a streamlined color palette, while maintaining the overall friendly feel.

Featured in:

Testimonials:

“When I first spoke with Taylor, it was immediately clear that she was highly articulate, professional, and incredibly competent. Communicating complex scientific ideas to the general public is challenging, but Taylor designed a website that clearly conveyed our message and helped users take the right actions. She made sure the website did the hard work for us.”

— Dr. Edward Hockings

“Working with Taylor and her team was a breath of fresh air, and I do not say that lightly. She has so much knowledge and never made me feel like my ideas were too challenging to execute, something that I always felt with people I worked with before Taylor and her team. She launched my website and made the process seamless.”

— Alexandria Darin, business consultant

How it works

A website strategy and design project takes between 6-12 weeks, depending on project scope, business priorities, and how quickly feedback is provided at each stage.

1

Free consultation

A short call to see if we're a good fit and understand what you're looking for.

2

Discovery & research

We learn about your business, industry, competition, and different customer profiles.

3

Strategy

We recommend strategies for your website to reach and connect with aligned audiences.

4

Messaging

We work with you to develop content, ensuring it is authentic and accurate.

5

Design & development

We create your website with SEO and AI considerations built in from the ground up.

6

Refinement

We test, refine, and prepare your website for a confident launch.

Frequently asked questions