opened notebook next to a cup of coffee

Website Strategy & Planning

Website strategy for businesses that need clearer priorities, practical recommendations, and confidence in their next steps.

Who this is for

This service is a good fit for businesses that need more clarity before making major website decisions.

Common examples include:

  • businesses with outdated or overly complex websites

  • businesses preparing for a redesign or migration

  • organizations with multiple competing priorities

  • businesses with complex offerings

  • new ventures that need strategic clarity before building their first website

You may be here because:

  • your existing website feels outdated

  • your navigation has become messy

  • your services or offerings feel confusing online

  • your website has many pages—but still isn’t delivering results

  • you’re unsure what your website actually needs next

  • you’re worried about making expensive website mistakes

How we help

Depending on your website’s needs, this strategy service may include:

  • reviewing your existing website

  • identifying structural and usability issues

  • improving messaging and offerings clarity

  • simplifying website navigation

  • defining website goals and priorities

  • identifying SEO opportunities

  • creating visual recommendations or mockups

What you’ll leave with

By the end of this process, you’ll have:

  • clearer priorities

  • practical recommendations for improving your website

  • less guesswork during implementation

  • greater confidence in your next steps

Implementation can happen with me or your internal team—depending on what makes the most sense for your business.

Testimonials

kay headshot

“Taylor instantly got my business vision and was able to provide pointed steps to develop a website for my desired impact. I was really impressed not only by her knowledge but her empathy and ability to relate my vision to the website.”

— Kay, Sincerely Teaching (Toronto, ON)

Desiree headshot

“Understood my very unique SEO needs and offered creative and intelligent CUSTOM recommendations. Very well organized with a concise and easy-to-follow plan.”

— Desirée Alarie, Realtor (Winnipeg, MB)

website wireframes

This process goes deeper than a typical website audit

Depending on your business, this process can involve stakeholder interviews, reviewing internal goals, evaluating how your current website works for both your business and visitors, identifying underlying issues, and exploring multiple paths forward.

You’ll have opportunities to provide feedback throughout the process so the final recommendations feel practical, actionable, and realistic to implement.

How the strategy process works:

Research & review

We gather information through stakeholder conversations, review your existing website, and identify what’s currently working—and what isn’t.

Strategy draft & discussion

I create an initial strategy recommendation covering priorities, opportunities, and potential solutions. We review it together and refine based on your feedback.

Finalized strategy

You’ll receive a clear set of recommendations and next steps for improving your website with more confidence.

Investment

Strategy projects start at $1,500

Make your next website investment with more clarity

Tell me what’s not working and we’ll figure out the right next step.

FAQs

  • Jumping into working with a designer/developer before having a clear understanding of the current issues and all possible solutions can cause several problems:

    • investing in a full redesign when smaller improvements could have been enough

    • carrying underlying issues in messaging, navigation, or SEO into a new website

    • dragging out implementation due to a lack of clarity

    • missing opportunities to improve your website in ways you may not have considered

    This strategy phase helps you make more informed decisions before moving into implementation.

  • No.

    You’re welcome to implement the recommendations with me, your internal team, or another partner. This strategy process is designed to help you make better decisions—regardless of who handles execution.

  • Strategy projects can take one to several weeks, depending on the complexity of your website, number of stakeholders, and how quickly feedback is provided.

  • While I specialize in Squarespace design and implementation, this strategy service is intentionally platform agnostic. The goal is to help you make better website decisions—regardless of where your site currently lives.

  • Ideally, strategy happens before implementation begins.

    However, if you’ve already started the design and development work and realized more clarity is needed, I can still help.

    The process may look slightly different from a typical strategy engagement. I’ll work with what has already been completed while making sure the most important issues are identified and resolved before more time and resources are invested.

  • Yes.

    Every strategy project includes reviewing opportunities to improve search visibility—whether that’s content structure, technical foundations, site organization, or broader SEO priorities.